Meeting the needs and wishes of our clients and families is a top priority for RMHS.
That’s why we’re working with Health Management Associates on a client satisfaction survey. We want to hear how we’re doing. We want to know what we’re doing right, and what we can be doing better.
Our mission statement says: We embrace the power of community to support individuals and families in creating their future. Those last three words are key: creating their future. You know best. You know what your needs are. You know what you wish for. Our job is to partner with you on a path to the future of your choosing.
You’re the people who can tell us that. With about 7,000 clients today, we recognize that it isn’t realistic to survey everyone, but we are working to make sure everyone who wants to complete a survey can do so. Many of you will be getting a survey by text, email or first class mail in March or April, and some of you will be getting phone calls or a request to participate in a focus group. If you do not receive a request to participate and would like to, please contact Ann Erickson at 303.842.3604.
Please take a few minutes to respond.
In a few months, watch for information in this newsletter as we report back to you on what we learned, and what changes are occurring so that we can be the very best partner we can be to each of our clients.