Provider Information for Colorado's Changing Case Management System
What Providers Need to Know
Changes have been made to the HCBS case management system in Colorado, and RMHS wants to make the process easy for our providers. As of November 1, RMHS is the case management agency (CMA) for Denver and Adams Counties, and Developmental Pathways is the CMA for Arapahoe, Douglas, and Elbert Counties.
RMHS is available to answer any questions you might have, but for now, here’s what you should know:
Where to Send Referrals
As of November 1, RMHS is the CMA for individuals living in Denver and Adams Counties. Developmental Pathways is the CMA for Arapahoe, Douglas, and Elbert Counties.
When submitting referrals, choose the designated CMA in the individual’s county of residence, NOT where the referral source or provider is located.
How to Submit Referrals to RMHS
Referrals can be made online using the button below. To submit Critical Incident Reports, please email: incidentreports@rmhumanservices.org.To discuss prior authorizations, speak to a case manager, or for general questions, call the RMHS Contact Center at (844) 790-7647.
How to Submit Referrals to Developmental Pathways
-
303-858-2260
For more information related to Colorado case management changes, please visit our webpage here.